Last Update: April 2020.
1. GENERAL TERMS OF SALE
1.1. About Digital Products
The term digital subscriptions refers to paid digital subscription available on our website.
Depending on your purchase of the subscription you will have better access to the content being created and shared. We reserve the right to modify the content, type and availability of any digital product at any time.
Only one person may use the username and password associated with a digital product account. For more details on your purchase, payment methods or billing cycles, check your Account details.
When you purchase a digital product, the price and currency will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.
Your purchase is processed as promptly as possible. There may be a delay in the activation of your access while your payment details are verified.
We accept major credit cards and certain digital wallet services. We reserve the right to reject any order or purchase at any time.
If your initial payment authorization is later revoked, your subscription, product or access will be terminated. Please email us if you believe your access was terminated in error.
Unless specified otherwise all charges are nonrefundable.
1.3. Pricing & Billing
We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.
Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.
We reserve the right to change prices and fees at any time. If the regular rate of a product changes from what was stated at the time of your order, you will have the opportunity to accept the new price or cancel your subscription from that point forward.
Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.
If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
All digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. If you redeem a gift subscription and choose to extend your subscription at the time of redemption, that subscription will renew automatically. In most cases, you will not be notified in advance of impending renewals and you expressly agree to this and waive off any rights against it.
Your subscription may not include access to all areas of the digital product, and you may have to pay additional fees for full access. These additional charges will be clearly stated.
When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
If you believe someone else has used your account or you are being charged for a product you do not have, please email us.
1.4. Unpaid Charges
If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs.
We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.
You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, your subscription will automatically renew at the rates displayed at the time of purchase.
We will not notify you in advance that the promotion is about to end and we will not notify you when your promotional rate has ended. To cancel and avoid being charged, you must notify us before the promotion ends.
1.6. Third Parties
If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.
If you purchase a digital subscription that includes downloadable software, your download and use of that software may be subject to additional terms or end user license agreements.
2. CANCELLATION AND REFUND POLICY
2.1. Cancellation and Refunds of Digital Subscriptions
When you cancel a subscription, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period. You will continue to have the same access and benefits of your product for the remainder of the current billing period.x
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
2.2. Cancellation During Promotional Periods
Certain promotions may not permit cancellation during the promotional period. You agree to the cancellation and refund terms stated at the time of purchase.
2.3. Changing your Subscription
We are unable to support this feature currently.
2.4. Cancellation and Refunds of One-Time Purchases
One-time purchases cannot be canceled or refunded.
We are committed to improving your experience and our services. Please do check this space again for updates.